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How we look after your data


Next Generation is funded by Power to Change, managed by the Centre for Sustainable Energy and run in cooperation with a further six organisations who are all experts in their field.

This website is built and managed by the Centre for Sustainable Energy. Our address and registered office is St James Court, St James Parade, Bristol BS1 3HL. Our charitable purpose is to help people and organisations from the public, private and voluntary sectors meet the challenge of rising energy costs and climate change. We are registered charity 298740, and registered company 2219673.

Your data

The Centre for Sustainable Energy collect your data:

  • When you fill out a form on this website

  • When you fill out a paper form

  • Over the phone, if you call us asking for more information


At the point that we ask for your details we’ll explain what we’ll do with that information and why we need it. If, after you’ve received advice from us you would rather we didn’t keep this information and would like us to delete it, you can let us know by emailing

We only ask for the information that we need to send you the information you have requested. We understand how important it is that your information is kept safe and we want it to be easy for you to understand how we use it, so if there’s anything here you don’t understand pleased just get in touch with our team at


What data do we collect and why do we need it?

We ask for your name and email address in order to keep you informed about the project you have requested information on. If you have requested to stay informed about Twemlows Solar project we will only contact you with information and updates about this project.

Storing your data

When you fill out our online form we store your information securely in which has certified its compliance with the EU-U.S Privacy Shield Framework. If you fill out a paper form we will store your information in a protected document with access restricted solely to the Next Generation team within CSE. 

In general, we will keep your data for up to five years from the last contact we had with you. After this it will be shredded, if it is in paper form, or deleted if it is digital. 

If we need to share your data

When you contact Next Generation we share the information you have given us with Power to Change in order to provide you with the information and updates you have requested. In some instances we may share your details with Next Generation Consortium partners for the purpose of fulfilling your request, for example if you ask to be involved in one of the projects or join a community energy group.

We do not sell or share your data with any other third parties.

We’re happy to help with any questions about your data

When you contact Next Generation through a form on our website, we’re processing your data on the lawful basis of consent.

That means that at any time you can ask us to:

  • Tell you what information we have about you

  • Update or correct your information

  • Delete your data

  • Stop using your data in a certain way


If you ask us to do this, we’ll respond to your request within 30 days and we won’t charge you. If you aren’t happy with how we have used your data, you can make a complaint. You can also raise your concern with the Information Commissioner's Office.

The legal bit ...

Your use of our website indicates your acceptance of the terms and conditions set out below. If you do not agree to these terms and conditions you must not use this website. We may update and revise these terms and conditions at any time without notice. You are responsible for reviewing these terms on each occasion that you revisit our site and if you continue to use our site after changes are made you are deemed to have accepted them. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of our site.

Intellectual property

You may print off or download content as permitted under the fair dealing provisions of the Copyright Designs and Patents Act 1988 for the purposes of viewing it on your computer, research for non-commercial purposes, private study, criticism, review and news reporting, provided that you do not alter it in any way and acknowledge us as the source of the content and the copyright owners.


We endeavour to keep the information on – or available via – this website up to date, correct, not misleading and secure. 

The website may provide links third-party websites or resources. These links are provided solely as a convenience to you and not as an endorsement by CSE of the contents on such sites. As we have no control over such sites and resources, we cannot be held responsible for the content in any form whatsoever. Concerns regarding any external link should be directed to


We have made commercially reasonable efforts to check for viruses on our site or on sites which we link to, but we cannot be held liable, directly or indirectly, for any damage or loss caused or alleged to be caused by the use of our website.


Cookies are small text files that are stored on your computer’s hard drive by websites you visit in order to give you a better browsing experience and to collect non-personal data for statistical purposes.

The cookies we use collect no personally identifiable information and are used only for the collection of data such as the number of visits to the website and which pages were viewed. We use Google Analytics and cPanel to collect and analyse site statistics, and our use of cookies meets the requirements of the 2011 EU privacy directive. Most browsers automatically accept cookies and you should be able to accept, delete or reject them if you wish by adjusting the settings on your browser. This will, however, affect your use of the areas of our site that use cookies.


We do not use ’spyware’, that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace your activities. For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see the IAB website at

Separate from the website, we are certified by Cyber Essentials, the Government-backed and industry supported scheme to guide businesses in protecting themselves against cyber threats.


If any provision of these terms and conditions is held by any court or other competent authority to be void or unenforceable in whole or part, the other provisions of these terms and conditions and the remainder of the affected provisions shall continue to be valid. Nothing in these terms and conditions shall exclude or limit our liability for death or personal injury due to its negligence or for fraudulent misrepresentation.

Your statutory rights are not affected by these terms of use. The failure to exercise or delay in exercising a right or remedy provided by these terms of use or by law does not constitute a waiver of other rights or remedies. These terms and the use of this website and its content shall be governed by and construed in all respects in accordance with English law, and you agree to submit to the non-exclusive jurisdiction of the English courts.

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